Kent LefnerBenefits Management: Program Success CriteriaBusinesses spend a lot to improve, change, and innovate to maintain a differentiated competitive position. In 2019, companies are believed…3 min read·Dec 1, 2020----
Kent LefnerTRANSFORMATION QUALITY MANAGEMENT — Standards and Leading PracticesTransformation Quality Management is not a new concept. But it is constantly changing and maintaining awareness of leading practices and…2 min read·Nov 23, 2020----
Kent LefnerLessons Learned: The Power of Influence in Driving ChangeI recall a small company I worked with that really helped me understand how important the ability to influence other people is when trying…5 min read·Nov 23, 2020----
Kent LefnerTransformation Competency is the critical ingredientYour business is being disrupted from the inside. Are you ready?3 min read·Nov 23, 2020----
Kent LefnerEnabling Smarter Claims Fraud Management“Organizations need a clear understanding of current trends, challenges and available technology solutions to be able to deploy or improve…8 min read·Nov 21, 2020----
Kent LefnerTransformation Programs Are Here to Stay: Are You Ready?Addressing seven common risks can help companies better prepare for transformational programs, save time and money, and lay the groundwork…7 min read·Nov 21, 2020----
Kent LefnerProtecting Project ROI for Project SponsorsBusiness complexity is not shrinking and constant pressure to innovate and change is the new normal. The benefits business seek to achieve…8 min read·Nov 20, 2020----
Kent LefnerTransformation Quality Management: Executive OversightOf the many factors that influence the value created by a project, executive oversight may be the single most important to shape behavior…2 min read·Nov 16, 2020----