Transformation Quality Management is not a new concept. But it is constantly changing and maintaining awareness of leading practices and standards is essential to an ability to sustain the value created from change. There are many statistics that have been shared to describe the current state of value creation from…

I recall a small company I worked with that really helped me understand how important the ability to influence other people is when trying to drive an agenda of change. I share my experiences with two lessons learned: Mistaking responsibility for authority and using that authority outside of my normal…

Your business is being disrupted from the inside. Are you ready? PMI calls it the new “project economy” where projects represent half of the core value companies deliver, the other being public facing services and products. …

“Organizations need a clear understanding of current trends, challenges and available technology solutions to be able to deploy or improve an insurance claims fraud program.” -Kent Lefner, 2012 Insurance claims fraud is big business — and it’s getting bigger. Fraud rates are increasing by 19 percent each year, according to…

Addressing seven common risks can help companies better prepare for transformational programs, save time and money, and lay the groundwork for a positive return on investment. Change is constant Successful competition in today’s constantly shifting markets will compel companies to transform their business more frequently than ever, but certainly at least…

Business complexity is not shrinking and constant pressure to innovate and change is the new normal. The benefits business seek to achieve from the projects that drive that change are incredibly important to them. The costs they will spend to become the next big competitor are astronomical and have significant…

Of the many factors that influence the value created by a project, executive oversight may be the single most important to shape behavior and drive outcomes. It seems intuitive, the need for executives to monitor project activity, and relatively easy as compared to other things like writing performance reviews. …