Kent Lefner·Dec 1, 2020Benefits Management: Program Success CriteriaBusinesses spend a lot to improve, change, and innovate to maintain a differentiated competitive position. In 2019, companies are believed…
Kent Lefner·Nov 23, 2020TRANSFORMATION QUALITY MANAGEMENT — Standards and Leading PracticesTransformation Quality Management is not a new concept. But it is constantly changing and maintaining awareness of leading practices and…
Kent Lefner·Nov 23, 2020Lessons Learned: The Power of Influence in Driving ChangeI recall a small company I worked with that really helped me understand how important the ability to influence other people is when trying…
Kent Lefner·Nov 23, 2020Transformation Competency is the critical ingredientYour business is being disrupted from the inside. Are you ready?
Kent Lefner·Nov 21, 2020Enabling Smarter Claims Fraud Management“Organizations need a clear understanding of current trends, challenges and available technology solutions to be able to deploy or improve…
Kent Lefner·Nov 21, 2020Transformation Programs Are Here to Stay: Are You Ready?Addressing seven common risks can help companies better prepare for transformational programs, save time and money, and lay the groundwork…
Kent Lefner·Nov 20, 2020Protecting Project ROI for Project SponsorsBusiness complexity is not shrinking and constant pressure to innovate and change is the new normal. The benefits business seek to achieve…
Kent Lefner·Nov 16, 2020Transformation Quality Management: Executive OversightOf the many factors that influence the value created by a project, executive oversight may be the single most important to shape behavior…
